Lucid Help Desk 8.01.0012

Software to track trouble tickets and product enhancement requests

Track requests for a variety of maintenance and installation services (e.g., Requests for the installation or repair of computers, computer software, telephones and facility requests).

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Software Specs

Publisher:............ Lucid Enterprises, Inc

License:............... Demo

Price:................... $69.95

Expire: ................ 30

File size:.............. 17.53 MB

Downloads:.........

Release date:...... 28 Oct 2011

Last update:........ 28 Oct 2011

Language:............ English

Publisher review for Lucid Help Desk 8.01.0012:

Review by: Lucid Enterprises, Inc
Track requests for a variety of maintenance and installation services (e.g., Requests for the installation or repair of computers, computer software, telephones and facility requests). Maintain historical records showing who requested the service, who resolved the issue and how long it took to complete. An integrated employee database allows you to maintain employee department, computer, and phone number information. Support personnel are notified via a pop-up screen anytime a new service request is assigned to them. Email update messages are sent to the person reporting the problem as new status becomes available. Twenty (20) reports targeted for both support personnel and their managers are available for viewing and printing. Track service reports by Assignee or by Product. Multiple users can log on to the system simultaneously and access the same data (Client-Server version only).
Requirements:
8MB RAM; 30MB free disk space; CD-ROM drive (if purchasing the CD-ROM product version)

Operating system:
Win2000,Win7 x32,WinOther,WinServer,WinVista,WinXP,Other

Whats new in version 8.01.0012:
Minor Program Updates

Lucid Help Desk screenshots:

Lucid Help Desk 8.01.0012 screenshot. Click to enlarge!

Lucid Help Desk download tags:

Lucid Help Desk Track Problems & Service Requests Bug Tracking

Copyright information:

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